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Bank Operations Specialist, Lockbox (40 hours) - West Valley City, Utah

Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
052943 Requisition #

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.


ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.


Zions Bancorporation is currently accepting applications for a Lockbox Specialist in West Valley City, Utah. The schedule will be Monday-Wednesday, Friday. The schedule is  Monday-Friday 7:00 am -3:30 pm.


The ideal candidate for this position will have the skills and experience necessary to: 


  • Process deposits accepted through the lockbox processing system.
  • Provide customer with back-up documentation as requested. 
  • Log and track all incoming remittance mail; sort, open and verify outgoing remittance mail.
  • Perform a variety of clerical duties, answer questions or inquiries from lockbox customers, resolve problems or issues and perform data and item entry.
  • Correspond with clients or bank personnel on various lockbox items. 
  • Notify support areas of problems or issues which could cause delay in items being processed. 
  • Be responsible for tracking and monitoring reports.
  • Perform other duties as assigned.



  • Requires High School diploma or equivalent and some data entry, balancing, office, clerical, bank operations, item processing or other related experience.
  • Basic knowledge of 10 key, data entry and balancing principles.
  • Must have strong customer service and communication skills.
  • Knowledge of banking operations and lockbox processing systems.
  • Require knowledge of various types of computer software, including spreadsheets and word processing programs.
  • Must be accurate.
  • Ability to perform well under pressure and meet deadlines.


To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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Amegy Bank a division of Zions Bancorporation, N.A. Member FDIC