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Treasury Management Technical Services Specialist - Amegy Tower / Houston, TX

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Enterprise Services
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054653 Requisition #

​​​​​At Amegy Bank, everyone counts!  Your contributions are valued, and everyone has the opportunity to grow in their career. We're committed to doing the very best for our customers, our communities and our employees.

 

We are looking for a Treasury Management Technical Services Specialist to join our team in Houston, Texas. 

 

Ideal candidates will have the skills and experience necessary to:

  • Provide level 1 and 2 technical support and training for new & existing clients or users on the multiple Treasury Management products including Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements and other products. Training includes the introduction of the TM Knowledge Center to users and may require resolution of hardware/software compatibility issues.
  • Provide exceptional customer service to Treasury Management clients by assisting with complex technical issues related to installations and use of software for specific bank products.
  • Identify, investigates and proposes solutions to technical issues.
  • Work toward a resolution to root causes to prevent recurring issues.
  • Cross-affiliate support of complex client enrollments as assigned and for coordinating file testing and transmission setups.
  • Keep abreast of technology upgrades and product enhancements.
  • Adhere to Bank policies and procedures.
  • May assist with special projects as required.
  • Other duties as assigned.

 

Qualifications:

Requires a High School diploma or equivalent and 2+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience. A combination of education and experience may meet job requirements. (Bilingual preferred: Spanish/English)

  • Working knowledge of banking, treasury and cash managementproducts, application software, networks, PCs, LAN's, terminals and telephones.
  • Good customer service, problem solving, analysis and communication skills, both verbal and written.
  • Ability to train clients on Treasury Management products and systems.
  • Ability to identify and resolve technical issues.
  • Must be detail oriented.
  • Good client relationship skills.

 

Benefits:

  • Medical and Dental Insurance + Life Insurance + 401(k) plan + generous company matching!
  • Competitive compensation commensurate with work experience (some roles include incentives, mileage + travel time pay, and/or parking waivers.
  • Eligible for sales bonuses + monthly incentives and/or annual discretionary bonus Paid Training, paid Vacation, paid Holidays and promotional opportunities offered from within Tuition Reimbursement for qualifying employees
  • Stable Employer, a division of Zions Bancorporation and is included in the S&P 500 & NASDAQ Financial 100

 

To review our Benefits Summary click here.

 

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.

 

It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

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Amegy Bank a division of Zions Bancorporation, N.A. Member FDIC